Updated the status of the turn tables along with cleaning the food and the drink menus. Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. Managed food safety and receiving departments. Answer phones to take reservations or to answer any questions. Unlock or lock restaurant at beginning or ending of shift. Greeted and seated guests at the same time as monitoring the flow of guests in keeping with seatingchart and servers. How to Put Skills on a Resume for a Hostess. Worked in catering department, helping take orders, prepare foods. Assisted in designing menus for large events. Cleaning, sanitizing, and resetting tables. Ability to obtain reservations as required ensuring correctness. Hostess Duties & Responsibilities This section of your resume is where you really want to focus on the information provided in the job description. Addressed guest inquiries and issues, solved problems and provided product. Providing excellent customer service and assisting with transactions. Make sure all menu folders and inserts are spotless and up to date. Ascertains their dining/lodging needs. Organized reservations and walk-in parties to ensure guest satisfaction. Dedicated to helping job seekers find work during the pandemic. Summary: Creative, talented, certified children's yoga teacher who is patient and skilled at balancing the fun-loving natur... Related: Fitness and Recreation,Yoga Instructors. Marketing / Advertising And Public Relations. Cleaning the hostess station and organizing the station. Operate, drive, or explain the use of mechanical riding devices or other automatic equipment in amusement parks, carnivals, or recreation areas. Relay orders to kitchen & ensure all orders are filled in a timely & accurate fashion. Responsible for the coordination, contracting and facilitation of private events including weddings, business meetings, and social events to ensure optimal customer satisfaction and customer service experiences. Her job description entails the delivery of top quality … Informs guests of their wait time. Or you … Ensured entry doors were clean, free of debris and inviting. From 2010 to 2015, I have gained a wide range of skills necessary for the position of Server/Hoste... Related: Food and Beverage,Hosts/Hostesses. Provide information about facilities, entertainment options, and rules and regulations. They … Ensured coverage of the hostess stand at all times. Performed any other duties as needed or requested. Operate cash registers to accept payments for food and beverages. In-depth knowledge of answering phone calls in a suitable manner. Provide a pleasant dining experience for all guests. Seat guests with reservations immediately and guests without reservations as soon as seating is available. The right hostess resume will get you a coveted interview where you can really shine. Answered questions about the service, restaurant history and food menus. Ability to work in a fast paced and demanding work environment. Though some hostess jobs are available as entry-level positions, you shouldn't assume that you can get away without a solid resume. Providing information and writing down orders, and repeating the order for accuracy for guests on the phone for to-go's. Answer telephone calls and respond to inquiries or transfer calls. Maintained constant communication between management and all other employees to provide smooth operations in an extreme high volume environment. That means when you’re applying for a job in the field, you need to start … Guide the recruiter to the conclusion that you are the best candidate for the hostess job. Opened and closed sections with the increase or decrease in the volume of guests. For more information on what it takes to be a Hostess, check out our complete Hostess Job Description. Hostess Resume Examples Hostesses work in restaurants or hotels and greet customers. Made reservations, answered phones as well as confirmation calls. Present menus, create personal dining experience, answer questions, and offer information on menu items, beverages, and specials. Help servers and bussers clean down tables as soon as possible, if needed and customer is impatiently waiting for table. Perfomed as a Hostess, greeted and seated guests that wanted the Green Room Experience. The job of hostess has gained a lot of ground in the last few years. In order to ensure your professional resume will support your goals, use this host/hostess job description to Common Mistakes for Hostess Resumes . Escort customers to tables and provide them with menu and daily specials. Supervise and coordinate events/dinners to ensure patrons recieve. Ensure service is prompt and courteous and meals meet expectation. Consistently provided professional, friendly and engaging service. Looking for cover letter ideas? The responsibilities and duties section is the most important part of the job description. Prepare beverages and expedite food orders. Air Hostess Resume Putting forward ideas and arguments in a concise and comprehensive manner. Assisted in maintaining preparation and service areas in a sanitary condition, Cleaned and organized eating, service, and kitchen areas, Greeted each customer with friendly eye contact, Helped with preparation, set-up, and service for catering events, Inspected restrooms for cleanliness and availability of supplies and cleaned restrooms when necessary, Performed all transactions in a cordial, efficient and professional manner. Hostesses work in restaurants or hotels and greet customers. Speak with guests to ensure satisfactory service. A hostess or host greets customers as they enter a restaurant, takes and confirms reservations, and shows customers to their table. Bussed tables, cleared, cleaned and set tables in a quiet and efficient manner. Greet and acknowledge guests and seat patrons by escorting them to assigned table or communicate delays and offer additional services such as beverages to keep them occupied while waiting. To present a pleasant dining experience to the customers, the hostess undertake the following roles and responsibilities … Bachelor of Arts – Hospitality Management, Food Service Resume Examples by Job Title, Create a Food Service Resume in 5 Simple Steps, Get Expert Writing Recommendations for Your Food Service Resume, 8 Do’s and Don’ts for Writing a Food Service Resume, Beat the ATS With These Food Service Resume Skills, Food Service Resumes for Every Professional Level, Statistics and Facts About Food Service Jobs. Administering both interior and exterior cleaning and detailing services. Greet guest as they arrive and seating them providing a menu and explaining specials. Answered phone calls to the restaurant regarding orders or complaints. Hostess Job Description for Resume [Back to Table of Content] A host is the face of any restaurant as they are responsible for showing patrons to their seats and handing out menus. Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff. Took customers' orders over the phone and was cashier for the customers in the restaurant, ensuring they received the proper change and processed credit card payments. Maintained contact with kitchen, management, serving staff, and customers to ensure dining details were handled properly and customers concerns were addressed. It’s actually very simple. Energetic Hostess with over 9 years of experience in providing world-class customer service to guests in upscale and privately owned restaurants. Inspected dining room for cleanliness, proper supply levels, and required staffing. Help waiters or waitresses with cleaning tables. Informed server when guest had been seated in areas. Professional Communication And Emerging Media, Complimented on providing the highest level of customer service, Deliver excellent customer service and conduct in-house sales promotions while functioning as food server, beverage server, and hostess, Greeted guests and patrons personally and on the telephone. Receive and schedule reservations via phone and in person, assign guests to tables suitable to the size of each group, escort them to their seats and provide menus. Answer telephone calls and respond to inquiries or transfer calls, Plan Parties or other special events and services, Receive and Record Patrons dining reservations, Assign patrons to tables suitable for their needs and according to rotation so that serves receive an appropriate number of seating's, Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary, Monitor guest waiting list and ensure that patrons, Communicate with manager about any unique guest request, Process and disseminate all take-out orders, as well as balance the take-out drawer, Maintain the order and cleanliness of the host/entrance area, Monitored guests needs and workflow of the restaurant seating customers accordingly. Created personal relationships with guests to increase experience satisfaction, Coordinate revolving schedule of areas to be seated as well as administrating cut slips, Trained and managed new hires in all front office areas of operation, Answered and directed phone calls to appropriate extensions, Greeted customers and coordinated incoming reservations and table-resets, Answered phone to provide hours of operation, special event inquires, screen calls for management, and book/confirm reservations, Scheduled interviews and trained new hires, Monitored dining room to provide an accurate, updated floor plan and cover count, Acquired and relayed customer feedback to management, Monitored dining rooms for seating availability, service, safety, and satisfaction of guests, Delegated nightly duties to hostess staff, Closed restaurant, checked out co-hostess and ensured co-workers completed assigned tasks, Maintained and helped run hostess stand and managed sales records for each shift, Promoted sales and recognized by management for superior shopper scores, Turned over dining room repeatedly throughout each shift, upholding all health and safety standards to meet company policies and procedures, and secure a safe and enjoyable dining experience for all guests. Those seeking to work as Hostesses should emphasize in their resumes courtesy, customer service orientation, enthusiasm, proactivity and good communication abilities. Sets passengers at ease by responding to questions ... Related: Administrative Support,Administrative Assistants. Receive, reconcile, and prepare daily cash deposits. Using the job description, explain your past job duties and … Direct patrons to rides, seats, or attractions. Ensuring that the needs of the guests are met while they are waiting, Booking reservations and moving tables together to accommodate large parties, Understanding customer service skills; diplomatic and patient with all types of individuals, Highly organized, with great attention to detail and follow-through, Flexible; able and willing to learn new things, Computer skills include: MS Word, MS PowerPoint, Excel. Find out what is the best resume for you in our Ultimate Resume Format Guide. Assign work tasks and coordinate activities of dining room personnel to ensure prompt and courteous service to patrons. Spoke with guests about potential stays at the hotel, if they were only there for the night. Offer appropriate seating arrangements (Hostess), Provided the customers with a pleasant dining experience and quality service. Maintained professional and sharp appearance at all times. Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards. Greet guests and seat them at tables or in waiting areas, Greet and seat guest, as well as estimating wait time, Welcome guests to create favorable impression. Greeted guests, escorted them to tables, and provided menus. Summary: A dedicated and highly motivated student who provides excellent customer service and has great communication skills. Greet customers in a friendly and warm welcoming manner when entering restaurant. Greeted patrons, answered telephone, sat customers at tables, presented menus, took orders, relayed orders to kitchen, arranged dining room, made reservation provisions, cleaned tables, and ensured tidy and organized work area. Seats guests and manage the seating chart. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels. Hostess Job Responsibilities: Welcome guests in a warm and friendly manner. Provided an elevated guest experience to generate a loyal clientele. © 2020 Job Hero Limited. Communicates with servers and managers regarding availability of tables, seating of large parties, or special requests. Seeking to apply background and ongoing training in hospitality management to take next career step with a team that values a guest experience-driven approach to service. 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